Showing posts with label excellent service. Show all posts
Showing posts with label excellent service. Show all posts

Thursday, June 12, 2014

Culver's - Twin Falls ID

Wisconsin is known to many as only having two distinct seasons; nine months of winter and three months of bad sledding. But weather is not the only thing that I remember about the state; cool summers, no poisonous snakes, Badgers, brats, pig on a cow (you gotta be from there to get that one), a bar on every corner (sometimes two) and the omnipresent fried cheese curds are all iconic images that are conjured up whenever you think about the dairy state. Oh yeah, there is one more thing . . . Butterburgers!

Butterburgers are another icon that have been making their way out of the borders of Wisconsin, and we have Culver's to thank for it! Culver's, from its origins in Sauk City, WI (a location I have personally frequented), to their newest location in the heart of Idaho, has been providing some of the best quick service burgers in the country! Andrew Zimmern seems to also agree with my opinion over at his site.

Photo from Culver's.com

I migrated to Idaho less than a year ago and have been jonesing for a good quick service burger since I got here, so when I heard of the new Culver's Twin Falls location, I made a point to schedule a visitation! As I pulled up to the parking lot, I felt right at home! The interior was also reminiscent of all other locations and I began to anticipate the flavors.

I was greeted with extreme warmth. And even though the young girl taking my order was new, she was being assisted by the owner's mother who was there from Beloit Wisconsin to help her son open the store and train the new employees. Shen engaged each customer and thanked them for coming in. A nice personal touch.

The food at Culver's has always been quick and delicious. The fries are always hot and fresh and I have never had a complaint about messed up orders or poor quality food. Never. Today was no exception. Good food and friendly service at a  reasonable price. Add to that the cheese curds and the frozen custard and you just made me a very happy customer!

I sincerely hope that Culver's continues their expansion into Idaho. Rumor has it that a Meridian location is planned for 2015 which is where I currently reside. I, for one, can't wait!


Saturday, May 31, 2014

The Counter - Meridian ID





Your mission, should you choose to accept it, is to challenge yourself how you think about burgers. At least that's what the folks over at The Counter want you to do. They are about creative construction and feel they make things delicious with what I am convinced must be Monsanto inspired ingredients. Life is about experiences, and if you want to try stuff, learn something or be creative, try your local college dorm. There, you will not only have more fun picking off the scabs you got from your last sexual escapade, but will so intensify your senses from the endless consumption of gourmet frozen-burrito-ramen-noodle-doo, that you will actually enjoy paying high prices for the food at The Counter.

It is without a doubt in my mind that the vast number of toppings available for your creation can only be made possible through the efforts of Nicolas Appert and the magic of butylated hydrocyanisole and hydroxytoluene. How else can they afford to keep that many ingredients in one place? I hope I'm wrong and that their Market Selections are in fact sourced daily and not preserved.

My particular creation started with the hormone and antibiotic free beef, then it was topped with Gouda cheese (a personal favorite), sun-dried tomatoes, roasted green chilies, and the roasted garlic aioli all on a standard brioche bun to preserve the flavor of the ingredients. Along with the Parmesan fries, it all sounded like a delightful and flavorful combination to me! This is what it looked like:




Now, don't let the looks fool you! The burger was in desperate need of salt and was simply not impressive; the bun was dry, the tomatoes had little flavor, the garlic aioli was okay but still lacked garlic and the green chilies tasted like, well, what you might imagine a Leprechaun penis would taste like . . . green with a just a hint of Guinness! The Parmesan fries were dissolving in their own grease and became more limp than the aforementioned Leprechaun.

The only redeeming quality of The Counter was the service! Our server and the rest of the staff were fantastic. Friendly, welcoming and efficient, almost to a fault. A wonderful crew, indeed and I would go back and try a shake just to be served by them one more time.

My personal burger combination at The Counter was not at all what I had built up in my mind and the cost made the whole meal even harder to swallow. With over 312,120 ways to to build your burgers, you could spend a lifetime creating and devouring different combinations! Unfortunately, only one combination was enough to convince me that there were perhaps 312,119 too many. Consider me disappointed.

Pebble Score

Sunday, April 29, 2012

Polonia Cafe - Polonia WI


Date of Visit:
 4-01-2012
Time of Visit: 9:10 AM

Polonia Cafe on Urbanspoon

Pebble Score:

Two Poles immigrated to America. On their first day in New York City, they spotted a hot dog vendor in the street. "Do they eat dogs in America?" one asked the other. "I dunno." "Well, we're going to live here, so we might as well learn to do as they do." So they each bought a hot dog wrapped up and sat down to eat them on a nearby park bench. One Pole looked at his hot dog, then over at the other Pole and asked, "What part did you get?"

So, I am stomping on my brakes and typing this quite a bit slower than I normally would. Why? Well, if you have to ask, than I'm writing this for you. I, thought, I, would, put, in, an, extra, comma, now, and, then, to, slow, the, pace,, but, that, just, makes, me, look, like, I, am, part, of, the, "in", crowd. 

There is a misconception that Poles are from Poland, but, as a matter of fact, they come from either the North or the South. Despite the prejudice that surrounds Poles, they are responsible for a variety of inventions and discoveries that have all but dispelled the notion that they can't change a light bulb without ensuing hilarity or that they are easily coaxed out of a tree. Reality about Poles is quite contrary to popular beliefs: Poles are famous for their vaults and their beans; it was a Pole that won the first auto racing time trials; Presidents have relied on their systems to become elected; and Poles were instrumental  with the delivery of electricity to rural areas of the country.

We, as Americans, are familiar with many great slogans that have become the icons of this great nation. Slogans like: "Only you can prevent forest fires.", "Take a bite out of crime.", "A mind is a terrible thing to waste.", and "Nothing sucks like an Electrolux.", are all shining examples of the intellectual minds at work within our marketing borders. Poles are in no way less than masters of the slogan. In fact, Pole masters have come up with a great new tag line that is one of the best I've ever encountered: "Poles, helping dancers pay their bills one dollar at a time!"

Food is another area where Poles excel, and although Pole masters have not come up with a slogan that epitomizes their strudel, kielbasa or pierogi, their eating establishments found throughout Wisconsin are typically a crap-shoot of mediocrity or fabulousness. Of the establishments I have encountered, the Polonia Cafe bullseyes more towards the fabulousness than the mediocrity. 


This little cafe in the middle of Polish America is a buzz with all of the locals and passers-by alike. I have had the pleasure of dining here on a couple of occasions and have never been disappointed with either the service or the food. Becky, our server on this Sunday morning, was pleasant and could take and dish out a bit of sass which gained her high marks in my book! The decor was laden with Packer paraphernalia (surprise!) but also displayed the pride and history of the town in the many vintage photographs that were scattered throughout. Perhaps the only downside to the atmosphere and feel of yesteryear, was the constant staccato sounds of tubas and accordions that blurted out from the little white discs from hell mounted on the ceiling.


This place is small and can get quite busy during prime meal hours, so if you don't like patrons that are waiting for a seat to salivate all over themselves while watching you eat your homemade meal, you may want to take a seat on the edges of the dining room or come in just before or after prime times.

You can judge the quality of the ingredients used in an establishment by the quality of the condiments on the tables. Polonia Cafe not only has the Smucker's jams and jellies, but they also provide the flavored International Delights creamers right at the table. The food that was delivered reflects the quality ingredients that are used and was perfectly cooked and quite flavorful with a hint of a seasoned cast iron. No salt was needed and I enjoyed every bite! 

I hope everyone that reads this post (both of you, thanks) will give this little gem in the midst of  Portage County and the Polish Heritage Highway a try to help support the local Polish community. Perhaps, together, we can finally put to rest the playground like bullying that has suppressed these great people and the Poles can finally stand erect. With a little work and a stroke of luck, there can be an erect Pole in all of us!

Sunday, March 18, 2012

Route 66 Diner - Stevens Point WI



Julie's Route 66 Diner  on Urbanspoon
Date of Visit: 03-11-2012
Time of Visit: 9:00 AM

 Pebble Score:    



It's Sunday morning and you roll out of bed with an intense itch between your legs and you know it's got to be either the crab you got last night, or a yearning to find the best pancakes around! Fortunately for me it was the yearning. Because, frankly, crabs at this point in my life, when I am weak and frail from consuming copious amounts of butter, liquor and artificial ingredients, would mean that the only benign method of treatment I could possibly subscribe to without endangering some other part of my anatomy, would be to dump sand in my trousers and let the little crab bastards stone each other to death.


Back to pancakes. I ran into a local establishment by the name of Julie's Route 66 Diner to check out their breakfast. The atmosphere was a typical diner style with random scatterings of cliches on the walls and a few boisterous locals trying to one up each other with their childhood stories and politics. I sat myself at the furthest booth from the sight of the servers and lo and behold, I was greeted with a warm smile even before my ass stopped making those annoying fart noises on the seat. 


The menu offered general diner fare with nothing that stood out as special. So I went with the chopped steak (medium), eggs over easy, hash browns, wheat toast, and yes, a side of pancakes. The coffee was hot and I never got below a half cup before the server was right there  with the pot to fill it up. Give it up for good service! The wait for my food was short and I eagerly dove right into my semi-dry overly cooked and short on flavor steak. Hopes dashed. I slathered a little butter on my pancakes to allow a little dairy goodness to soak in. The eggs were done correctly and the potatoes were warm and not drowning in diner death but they lacked flavor and were a little on the dry side. More coffee! Crap that stuff is HOT! Not used to having a continuous cup! 


I droned on with my lackluster meal and finally dove into what was, at this point, low expectations of pancakes. I was not surprised. With all semblance of a good meal apparently left in the kitchen, I noted that the butter and the little jelly containers on the all-you-can-eat jam session going on in that little jelly basket, were all brands of which I had never even heard or imagined. Something like "Bob's Warehouse Jelly" or some other non-distinct brand.  Then it occurred to me . . . there is a reason why most of the food was mediocre at best . . . low quality ingredients and a successful effort to save a penny on flavor. Filling, yes. Flavorful, no. Inexpensive, it certainly better be, but I have had better breakfasts for less money.


I have to admit, the service at this diner was by far the best I have encountered in a very long time but that alone certainly does not entice me to come back. Somehow, however, my disguise as a Wookie must have caught the attention of the owner who came over and asked if this was my first time in (was it that obvious?). She was very friendly and enthusiastic and thanked me for coming in. She also invited me back to the best fish fry in town (I had heard that one before!), but I think I will stick to my Gorton's, thank you!  Or perhaps, I'll give it another shot.


Won't you get hip to this timely tip: If you like exceptional service and a filling meal, Julie's Route 66 Diner is for you. If you want quality food and flavor with that, perhaps you should get your kicks somewhere else.